Help center
How can we help?
Guides for setting up and using RemoteHub. Still stuck? Email support@remotehub.app.
Getting started
Create your account, turn on two-factor sign-in, install the agent and make your first connection.
Install the agent on Windows
System requirements and step-by-step installation of the agent on Windows 10 and Windows 11.
Unattended access
Reach a computer when nobody is at it, including after a restart and at the Windows sign-in screen.
Quick support
Help someone who is not in your workspace with the quick support app and a one-time code.
Two-factor sign-in
Why two-factor sign-in is required, how to set it up, and what to do if you lose your phone.
Connecting from your browser
Supported browsers, full screen and keyboard shortcuts, clipboard and file transfer during a session.
SmartScreen warnings
Why Windows SmartScreen may warn about a new installer release, and how to check it is genuine.
Firewalls and proxies
Network requirements for the agent and browser, and how to get direct connections on corporate networks.
Billing questions
Trials, plan changes, invoices, taxes, cancellation and refunds.
Team members and roles
Invite people to your workspace and choose what each person can do.